We are proud to introduce Vivi, a 24/7 chatbot developed by Rollo for the Flemish Support Centre for Volunteering (Vlaams Steunpunt Vrijwilligerswerk).
With thousands of questions coming in every year, the need for accessible, always-available support was clear. Vivi now helps volunteers, organisations and local governments find answers instantly, day and night.
From legal questions to reimbursements and volunteer insurance, Vivi makes navigating the world of volunteering faster and easier than ever. You can try Vivi yourself on vlaanderenvrijwilligt.be and vrijwilligerswerk.be.
At Rollo, we believe in technology with a purpose. Together with our partner, we turned a shared mission, making volunteering more accessible, into a smart, reliable digital solution that runs in production every single day.
The project also gave us one of those moments that remind us why we do this work. When our engineers visited the team in person, they were surprised with the official Vivi mascot in plushie form, a small gesture that says a lot about the partnership behind the project.
Because that is the real lesson of Vivi: the best technology projects are built through strong partnerships, shared goals, and people who genuinely care about the impact. The technology matters, but the trust and collaboration around it are what make it work.